Welcome to www.bostonfootpain.com (the “Site”), a website operated by Boston Foot and Ankle Biologics, LLC ( “we”, “us”, or “our”). If you’re reading this, you know that our Site provides users with an opportunity to learn more about foot pain management and our foot pain management services. We know you are concerned about your privacy, so we developed this privacy policy (“Privacy Policy”) to explain how we collect, use, and disclose information from and/or about you.
We take your privacy seriously, and we want you to know how we collect, use, share and protect your information. In addition to this privacy policy, users of the our site should consult the site terms of use. Policies specifically related to patient information (protected health information, or PHI) submitted through our affiliate, Complete Pain Care LLC’s patient portal can be reviewed here: HIPAA Notice of Privacy Practices.
So we are clear about the terminology we are using, when we use the phrase “Personal Information” in this Privacy Policy, we mean contact information (e.g., name, address, email address, or telephone number) and any other non-public information that is used or intended to be used to personally identify an individual. When we use the phrase “Anonymous Information” in this Privacy Policy, we mean information that is neither used nor intended to be used to personally identify an individual.
The terms and conditions of use policy, and the privacy policy, identify what users of bostonfootpain.com (“Users”) can expect from this site, and what we expect from Users. By accessing any areas of this site, Users are deemed to have accepted Boston Foot and Ankle Biologics, LLC terms and conditions of use, and this privacy policy identified throughout bostonfootpain.com.
The Site is not directed to children and children are not eligible to use our Site. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years of age, and no part of our Site is designed to attract people under 18 years of age. When the Site does collect age information, and Users identify themselves as under 18, we will take steps to remove that User’s Personal Information from our databases and to prevent the User from utilizing the Site.
We are closely affiliated with Complete Pain Care, LLC, The Center for Morton’s Neuroma LLC and the Boston Stem Cell Center, LLC (our “Affiliates”) and we may share any information you provide us with these affiliates for the uses stated above.
We will communicate with you primarily in the form of telephone calls or emails. You can opt out of receiving certain communications from the Site such as our newsletter by clicking the “Unsubscribe” link at the bottom of each email or emailing us at [email protected]. Please note that even if you unsubscribe or opt-out, we may still send you Site, service and product related communications (e.g., emails related to your comments).
If you filled out a contact form, we may disclose certain Personal Information to our internal staff or medical staff or the staff of our Affiliates in order to respond to you. All your personal or medical information that you disclose to us will be protected by HIPAA. To see our HIPAA Notice of Privacy Practices click here.
Forms that you fill out or email communications that you send to us via the email links on our site may be shared with a customer service representative, employee, medical expert, agent or representative from one of our Affiliates that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry. Your email address may be added to a newsletter list and then you will receive an additional request to opt-in. If you do not opt-in or you choose to opt-out you will not hear from us.
bostonfootpain.com provides you with the opportunity to receive communications from us. You can fill out a request for more information, email us or sign up for a free email newsletter. You can unsubscribe from this newsletter at any time.
The email functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your email communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our email.
You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an email message to [email protected] or send regular mail to the following postal address:
Boston Foot and Ankle Biologics, LLC
600 Worcester Rd, Ste 301
Framingham MA 01702
Some aspects of our Site may enable you to post content to social networking services (SNSs) such as Facebook or Twitter. If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the services or availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.
Except as noted above and for newsletters and surveys, Boston Foot and Ankle Biologics does not provide any third-party access to your IP address and email address. To help us determine the effectiveness of our advertising, we work with Web analytics tools hosted by third parties who receive nonidentifiable information from your browser, including but not limited to the site or the advertisement you came from, your IP address, your general geographic location, your browser and platform information, and the pages you view within our site.
The Site may contain links to other websites that are not owned or controlled by us, including our partner sites. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our Site and go to another site. During this process, another entity may collect Personal Information or Anonymous Information from you. The Site may also contain links to other websites controlled by us but which operate under different privacy policies. Please review the privacy policy of any new website you visit.
If you have an account with us, you may update certain of your Personal Information by emailing us at [email protected]. You may request deletion of your Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our Site and purchase of products or services. Once we disclose some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.
This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we will also send you notice to the last email address you have provided to us. Continued use of our Site or ordering products or receiving services from us following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Compliance Officer
Boston Foot and Ankle Biologics, LLC
600 Worcester Rd, Ste 301
Framingham, MA 01702
If you’ve contacted the website about a privacy-related concern and you do not believe your problem has been addressed, you may file a complaint by calling the confidential compliance line at Boston Foot and Ankle Biologics, 508-213-3343, extension 422.
This Policy was last revised: June 22, 2020.
600 Worcester Rd, Ste 301,
Framingham, MA 01702
This information is for educational purposes only and is NOT intended to replace the care or advice given by your physician. Always seek the advice of your physician or other qualified health provider before starting any new treatment or with any questions you may have regarding a medical condition. For more information see our Medical Disclaimer.
